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Frequently Asked Questions

FAQ is an acronym for Frequently Asked Questions. It is also sometimes used as the singular Frequently Asked Question (Although when was the last time you heard only one question?). Some have called it Frequently Answered Questions as well. This isn't necessarily correct, but it isn't necessarily wrong either. It effectively has the same meaning.

What is a FAQ item?

A FAQ item is a single pair of question-answer.

FAQ items are like bricks. You can build a FAQ page from them, you can also use them for building other FAQ lists, which you can place practically anywhere on your site, using hooks and shortcodes.

You can use one FAQ item many times in different lists. (And in different stores, if you have multistore enabled.

You can see all your FAQ items in “All Items” tab. And inside each list you will see FAQ items, belonging to that list.

What are FAQ lists?

Lists of FAQ items can be placed practically everywhere on your site, using hooks and shortcodes. In this module you can choose on which exact pages your list of FAQ items can be shown.

On each list’s edit page you can see a list of FAQ items (a new list should first be saved). You can add existing items, create a new one, change their positions or remove items from list without deleting from shop.

How to add FAQ items to lists?

FAQ items are added to FAQ page or lists on page’s and lists’ edit pages. As well as on item’s edit page, too.

How to use Google Schema Markup?

In this module JSON-LD format of FAQ schema markup is used. This markup is not interleaved with the user-visible text, it’s lightweight and recommended for use by Google.

Be careful, do not use FAQ schema markup on the same page twice. Or with another type of schema markup. E.g. you should remove unnecessary product markup from category pages.